Cancellation Policy
We understand that plans can change, so we’ve kept our cancellation process simple.
1. Eligibility for Cancellation
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You can cancel your order anytime before we start processing it (within 24–48 hours of placing it)
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Orders in the ‘Order Confirmed’ status are eligible for cancellation
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Once your order has been dispatched, it cannot be canceled. You will need to receive the product and then initiate a return as per our Return Policy
2. Cancellation After Shipping
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If your order is already shipped, you can request a return after delivery in line with our Return/Exchange Policy
3. Refunds for Canceled Orders
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Orders canceled before shipping are eligible for a full refund (no cancellation fee)
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Refunds will be processed within 5–7 business days and credited to your original payment method (depending on your bank and payment provider)
4. How to Request a Cancellation
You can cancel your order by contacting us through any of these channels:
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Email: info@arquin.in
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Website: www.arquin.in
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Call/WhatsApp: 96101 09492
Please mention your Order ID for faster assistance

